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We're here to help you with your ID card, tuition payment, enrolling in courses and more. Check out which team you should connect with for assistance.
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Phone/LiveHelp
Email: reginfo@sfu.ca
Phone: 778 782 6930
Fax: 778 782 4969
Phones/LiveHelp hours of operation
Registrar & Information Services
|
10 AM - 12:30 PM; 1:30 - 3:30 PM |
Financial Aid and Awards
|
10 AM - 12:30 PM; 1:30 - 3:30 PM |
Undergraduate Admissions*
|
Mondays, Wednesdays, and Fridays from 11:00 AM to 12:30 PM and 1:30 PM to 3:00 PM |
Undergraduate Records**
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Mondays, 1:30 - 3:30 PM Tuesdays, 1:30 - 3:30 PM Wednesdays, 10:00 AM - 12:00 PM Thursdays, 10:00 AM - 12:00 PM Fridays, 10:00 AM - 12:00 PM |
* Between May 26 and June 30, the Undergraduate Admissions team will be on the phone on Mondays, Wednesdays, and Fridays from 11:00 AM to 12:30 PM and 1:30 PM to 3:00 PM. Applicants can also submit their admission questions online using the .
** From June 18 to June 20, The Undergraduate Records team will not be available by phone. Please forward any questions to urecords@sfu.ca.
Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters. Sign in using your SFU computing ID through a secure connection.
Visit us in-person
Please note that the Registrar and Information Services offices will be closed on all General Holidays.
Burnaby campus
location_on Address
Hours of operation
Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM - 4 PM
Surrey campus
location_on Address
Mezzanine (top of the entrance staircase)
Hours of operation
Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM 鈥� 4 PM
Vancouver campus
location_on Address
1100 Harbour Centre, Vancouver
Hours of operation
Monday to Thursday: 10 AM - 5 PM
Friday: 10 AM - 4 PM