JOB POSTING: Visitor Experience & Services Manager, Gibson Art Museum
Union/Affiliation: APSA
Pay range: $74,288 to $88,609 annually, plus benefits
SFU Department: SFU Galleries / The Marianne and Edward Gibson Art Museum
Position Grade: 8
# of openings: 1
Biweekly Hours: 72
The Visitor Experience & Services Manager is responsible for the scheduling, oversight and management of most public-facing aspects of the Gibson鈥檚 operations including the Welcome Desks, Gift Shop, and internal SFU and external events and space bookings to ensure that each museum visitor鈥檚 experience is a positive one, reflecting the Gibson鈥檚 ethos as a welcoming and inclusive space for all. The role manages and mentors the Visitor Experience team, including the Visitor Experience Assistant(s), student interns and
volunteers, and works collaboratively with other departments at the Gibson to ensure highly effective logistics for all public programs and events.
Core competencies for this position include: effective and clear communication (including actively listening, accurately reading non-verbal communication and successfully conveying information, thoughts and ideas with impact and influence); respectful and inclusive (contributing to a welcoming and inclusive university by valuing diversity and being open, compassionate and respectful); build relationships and work together (intentional about building and maintaining strong, positive and effective relationships, teams, collaborations).
Full Job Posting:
Job posting closes August 22, 2025.