Access Control (Keys / Cards & Fobs) & Locksmith Services Update
Please note the following office hours for the Burnaby Access Control office:
Please be advised the Access Control office will be closed between 11:30 am - 12:30 PM on Tuesdays - Thursdays starting Tuesday, June 3rd, 2025.
Due to an increase in the volume of requests, the current turnaround time is 7 business days.
Monday: Closed for in-person assistance
Tuesday: 8:30am-2:00pm *The office will be closed from 12:00pm - 12:30pm for lunch*
Wednesday: 8:30am-2:00pm *The office will be closed from 12:00pm - 12:30pm for lunch*
Thursday: 8:30am-2:00pm *The office will be closed from 12:00pm - 12:30pm for lunch*
Friday: Closed for in-person assistance
If it is an emergency, please contact Campus Security via the Emergency number, 778-782-4500. If it is not an emergency, but urgent, please contact Campus Security via the Non-Emergency number, 778-782-7991.
A secure access device dropbox remains available after hours for those returning keys, cards and fobs. The dropbox may be found mounted outside of our SRS office space in Discovery 1.